Shipping policy

TERMS OF SERVICE

OVERVIEW

This website is operated by Bowah. Throughout the site, the terms "we", "us", and "our" refer to Bowah. WearVibei offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - SHIPPING POLICY

At WearVibei, we value the care and craftsmanship of our handmade ceramics. Our shipping policy ensures that your experience is as smooth as possible:

  • Shipping Charges:
    Customers will only be charged once for shipping costs, including returns. No restocking fees will be applied for returned products.

  • Order Processing:
    All orders are processed within 3–5 business days. Due to the handcrafted nature of our products, processing times may occasionally vary, especially during peak seasons. We will notify you if there is any significant delay.

  • Shipping Times & Tracking:
    Shipping times depend on your location and the method selected at checkout. After your order has been shipped, you will receive a tracking number by email, allowing you to track your parcel's journey.

  • International Shipping:
    We ship worldwide! International customers are responsible for any customs duties or taxes that may apply based on your country's regulations.

  • Damaged Items:
    While we take great care in packaging our products, damages may occur during transit. If your item arrives damaged, please contact us at [email protected] within 7 days of receiving the product. Kindly include your order number and photographs of the damage. We will arrange a replacement or refund for the damaged item.

  • Handmade Variations:
    As each ceramic piece is handcrafted, slight variations in size, shape, or color may occur. These unique differences are a natural part of the artisanal process and should not be considered defects.

SECTION 4 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 - RETURNS & REFUND POLICY

  • Return Eligibility:
    Our handcrafted ceramics are made with care, but we understand that sometimes returns may be necessary. Returns are accepted within 30 days of purchase, provided the item is unused and in its original condition. Please note that custom items are non-returnable.

  • Return Process:
    To initiate a return, please email us at with your order number and reason for the return. Once we confirm your return request, you will receive detailed instructions.

  • Refund Process:
    Once your returned item is received and inspected, we will notify you via email regarding your refund status. Approved refunds will be credited to the original payment method.

  • Exchanges:
    We are happy to offer exchanges for damaged or incorrect items. Please follow the return process and specify that you would like an exchange instead of a refund.

SECTION 6 - LIMITATION OF LIABILITY

In no event shall WearVibei, its directors, officers, employees, affiliates, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of the site or products, even if WearVibei has been advised of the possibility of such damages.

SECTION 7 - CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:

tell :+1 71 93 84 01 02

Address:77 Main St, La Junta, CO 81050.

Email:[email protected]